Returns & Exchanges

We want you and your pup to be 100% happy with your new accessories. If something isn't quite right, you can return your items within 30 days of delivery provided they are in original, unworn condition.

1

Check Eligibility

Ensure items are free of pet hair, odors, and original tags are still attached to qualify for a full refund.

2

Register Your Return

Visit our online returns portal with your order number and email address to select the items you wish to send back.

3

Pack and Post

Securely package your items and use the prepaid shipping label provided or your preferred tracked courier service.

4

Receive Refund

Once our team inspects the return, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing